One-on-One Member Support

DERP offers one-on-one member counseling designed to answer your specific questions and help you understand your benefits at any stage of your career. There are a variety of ways to receive One-on-One Member Support, and you’ll just need to decide which option works best for you.

One-on-One Counseling

For your convenience, we travel to city facilities throughout the year and hold 30-minute, one-on-one counseling meetings for members wanting more information about their DERP Pension Benefit. When you sign up for a one-on-one counseling meeting, you can specify the topics you want to discuss, and we will be prepared. Watch for the one-on-one counseling opportunities in the Denver Employee Bulletin.

Office, Phone, or Virtual Counseling Appointments

If you can’t make it to a one-on-one counseling appointment or want to schedule something longer than 30 minutes, we offer office, phone, or virtual appointments.

Email, log in to your account and click the Counseling Appointments button, or call our office at (303) 839-5419 to request an appointment.

Email or Phone

If you don’t want to make an appointment but have questions, send us an email or give us a call.

Email or call our office at (303) 839-5419.


Our website is a great tool designed to help you understand your benefits at any stage of your career. Whether you are a new member, midway through your career, or nearing retirement, our website has detailed information about your DERP Pension Benefit and the DERP Plus Benefits available to you as well as answers to frequently asked questions.