Privacy and Security Notice

Thank you for visiting the Denver Employees Retirement Plan (DERP) website. This website is designed to make it easy for active and retired members, beneficiaries, and other interested parties to obtain information about and interact with DERP. Maintaining the privacy of the personal information of all users of the DERP.org website and MyDERP.org (a secure members-only area) is important to DERP. Accordingly, we recognize the importance that users have confidence in our ability to protect their personal information when they visit the DERP website and MyDERP.org.

This notice describes our privacy and security practices regarding information collected from users of this website and MyDERP.org, identifies and describes the types of information that is collected and how that information is used. Because this privacy and security notice applies only to DERP’s website and MyDERP.org, visitors should review the privacy policy of any website that you access.

For the purposes of this notice, personal information means any information concerning a natural person, which, because of name, number, symbol, mark, or other identifier, can be used to identify that natural person. We generally do not collect any personal information about a user unless the user provides that information voluntarily via email or through MyDERP.org.

This notice provides important information regarding our efforts to keep your information safe from disclosure as well as the responsibilities you have to ensure the privacy of your information. Personal information collected will be used only for the purpose for which it is collected. Any information we collect, whether paper or electronic, are destroyed, or arranged to be destroyed, by shredding, erasing, or otherwise modifying the personal identifying information to make the personal identifying information unreadable or indecipherable through any means.

DERP is subject to laws that ensure governmental operations are open and that the public has a right to access appropriate records and information possessed by it. At the same time, there are exceptions to the public’s right to access certain public records. Except as authorized by law, or by the member, such information will not be disclosed to other persons or organizations. By visiting or using DERP.org and/or MyDERP.org, you acknowledge that you accept the practices and policies outlined in this Privacy and Security Notice, and you hereby consent that DERP will collect, use, and share your information in the following ways:

Cookies

Cookies are simple text files stored on your personal computer to provide a means of distinguishing among users of this website. The use of a cookie is a standard practice among Internet websites. Cookies from DERP.org only collect information about your browser’s visit to the site; they do not collect any personal information about you.

There are two types of cookies: temporary session cookies and persistent cookies. Session cookies last only as long as your web browser is open. Once you close your browser, the cookie disappears. Persistent cookies are stored on your computer for longer periods.

  • Session Cookies: DERP places a session cookie on the user’s computer upon entering DERP.org which remains only for the time period the user’s browser session is open. DERP uses the session cookie to store a randomly generated identifying tag on the device with which the user accesses the website so that DERP can access the information necessary to respond to the user’s requests. The session cookie is erased when the user’s browser is closed.
  • Persistent Cookies: DERP uses persistent cookies to differentiate between new and returning visitors to our site. These persistent cookies allow DERP to identify browsing patterns and provide a more customized user experience. Persistent cookies placed on your visits to DERP.org will remain on your computer for a period of up to 12 months.
Information Collected When Visiting DERP.org and MyDERP.org

This website uses cookies to collect and/or store information about users. User means an individual who communicates with DERP electronically. The following information may be collected from the computer you are using, through cookies:

  • Date and time you accessed this website
  • Name of browser software
  • Type of computer being used
  • Name of operating system
  • Name of website used to link to this website, if applicable
  • Internet Protocol Address (IPA) and domain name
    • IPA is a numerical identifier assigned either to your Internet service provider or directly to your computer
  • Web pages or services you accessed at this website
  • Web address you visited prior to coming to this website
  • Web address you visit as you leave this website
  • Name of any form you downloaded, if applicable

None of the preceding information constitutes personal information.

The information collected is automatically used to improve the content of the DERP website, and to help DERP understand how users are interacting with the website. This information is collected for statistical analysis, to determine what information is of most and least interest to our members, and to improve the utility of the material available online. The information is not collected for commercial marketing purposes and DERP is not authorized to sell or otherwise disclose the information collected online for commercial marketing purposes.

DERP uses Google Analytics measurement software to collect the information listed above, which is gathered for the purpose of improving our website and applications. The data is automatically sent to Google’s system, which immediately aggregates the data. For further information on how Google Analytics collects and processes data, refer to www.google.com/policies/privacy/partners/.

Reports generated by Google are only available to members of the DERP communications and web teams, and other designated staff who require this information to perform their duties.

Personal information is collected when you access and/or contact DERP through MyDERP.org, which is a members-only secure site. When you create your personal account in MyDERP.org you will need to provide personal information about yourself so that you can access and manage your account. This information includes, but is not limited to:

  • Beneficiary Information
    • Name
    • Date of birth
    • Social Security Number
    • Telephone Numbers
    • Email Address
    • Relationship to Member
  • Health insurance choices

Certain areas and features of the website are available to you without registration or the need to provide any information to DERP. However, to view member specific information you need to provide a login ID and password (Registration Information). Access to your Registration Information is strictly restricted to DERP employees and contractors working on behalf of DERP who are bound by confidentiality obligations.

Sharing of Information

Any information supplied is considered private and will not be made available to others for any purpose. DERP is the sole owner of any personal information collected and does not sell, share, rent or otherwise distribute any of this information.

User Responsibilities

It is your responsibility to protect your MyDERP.org User ID and password because they allow you to securely access your account information.

DERP strongly recommends the following:

  • Do not disclose your MyDERP.org User ID and password to anyone.
  • Do not place your MyDERP.org User ID and password in an accessible location.
  • Do not leave the computer unattended while logged on.
  • Always log-off MyDERP.org when you are done.

Notify DERP immediately if an unauthorized person obtains access to your MyDERP.org User ID and password or if unauthorized activity is discovered.

It is your responsibility to carefully review your account information and to immediately contact DERP if you believe there is a discrepancy.

Access to your account information is for your convenience. DERP may restrict or discontinue your account access at any time and without notice.

We are not responsible for the use or disclosure of any personal information accessed by any company or person to whom you provide your MyDERP.org User ID and password. If you provide your MyDERP.org User ID and password to a third-party, we will consider that you have authorized all transactions or actions initiated by such access information you provide, whether or not you were aware of a specific transaction or action.

Links to Other Sites

Our site provides links to other websites. We provide these links as a service to our members at our discretion. When you follow a link to an external site, you are leaving DERP.org. DERP does not endorse any external site or the views they express, or guarantee the accuracy, relevance, timeliness, or completeness of information contained in an externally linked site. Read the privacy policies of other sites you visit. Be informed. You are the person best qualified to protect your own privacy.

Email

If you email us and include personal information, we may use that information in responding to your request. Email is not a secure platform. Information passed through email can be intercepted by third parties. For this reason, you should not communicate personal information (e.g. account information, Social Security number, etc.) via an email. Any request for information that requires DERP to respond with confidential information will be responded to, in writing, at the last known street address that DERP has on file for the member. DERP will not respond to the email request via an email response if it is not necessarily secure or confidential.

Although DERP strives to respond to email inquiries as soon as possible, DERP makes no guarantee, either expressed or implied, as to the timeliness of its response to email nor does it assume any legal liability or responsibility for the consequences resulting from action taken by recipients of email replies.

Viewing Documents in PDF Format

Most of the documents found on this website are in PDF format, which can only be viewed if you have Adobe Acrobat Reader installed on your computer. If this is already installed, you can view PDF documents by clicking the link pointing to the document.

Security of DERP.org and MyDERP.org

We take several precautions to protect our site including information collected by our site or voluntarily submitted to DERP. We utilize industry standard technology practices and technical controls to protect your information and the integrity of our site. For example, we encrypt the transfer of personal information over the Internet via Secure Sockets Layer (SSL), using firewalls and intrusion detection systems to safeguard your personal information. Our controls also include, but are not limited to, maintaining strict technical procedures to ensure the integrity of systems and data on DERP.org. When DERP asks a member to enter sensitive information in the secure areas of MyDERP.org (such as User ID, password, or a portion of the member’s Social Security number, etc.), that information is encrypted and protected. We routinely review our processes and systems to verify compliance with industry best practices and the highest level of security standards.

Changes to this Privacy and Security Notice

The Privacy and Security Notice is subject to change at any time without notice, and such changes shall be effective immediately upon posting the revised Privacy and Security Notice on DERP.org and/or MyDERP.org. You are responsible for regularly reviewing the Privacy and Security Notice. Continued use of DERP.org and/or MyDERP.org after any such changes constitutes your acknowledgement and consent to the revised Privacy and Security Notice.