Beginning January 13, 2025, DERP members will be required to use a multi-factor authentication (MFA) process to access their MyDERP.org accounts.
What is MFA?
MFA is a security feature requiring you to verify your identity in multiple ways before you access your account.
Am I required to use MFA?
Yes, you’ll need to use MFA to access your MyDERP.org account beginning January 13. This additional layer of security makes it difficult for unauthorized users to sign in, even if they have your password.
What steps should I take?
No action is required at this time. We’ll email step-by-step instructions explaining how to set up MFA for your MyDERP.org account. We recommend you verify your email address is current prior to January 13.
How do I update my email address?
You can update your personal email address in your MyDERP.org account. Follow the steps below.
- Log in to MyDERP.org
- Click the Account Info link.
- Click the Edit button.
- Enter your unique email in the Personal Email Address field.
- Re-enter your unique email in the Re-Enter Email Address field to ensure accuracy.
- Click Save to apply your changes.
How do I enroll in MFA?
Enrolling in MFA is a quick, three-step process you can complete starting January 13.
- Create an account
You’ll create an account with a username and password. You’ll connect another item to your account, such as a mobile phone app or email address. - Log in with username and password
When you log in to your MyDERP.org account on or after January 13, you’ll be asked to confirm your identity through the mobile app or email you linked to your account you created in Step 1. - Authenticate
You’ll complete the process by entering a one-time password (the second factor) generated by the system and sent to your mobile device app or email address.
Where can I find more information?
Visit DERP.org/MFA for more information.