Members can now schedule in-person appointments for all types of member counseling sessions and services!

What We Want You to Know

The safety of our members and staff continues to be our highest priority and we’ve been working hard to ensure you can visit our office safely. We’ve installed plexiglass barriers to ensure the well-being of all, we sanitize surfaces after each visit, and our offices are cleaned nightly.

How to Schedule an In-Person Appointment

Our membership services representatives are available to meet with you Monday-Friday from 8:00 a.m.-4:00 p.m. To schedule your appointment with a membership services representative, connect with us in one of the following ways:

  • Visit – Log in to your account, select Counseling Appointments, and then click the Request New Counseling Session button. Enter “In-Person” In the Comments field enter, populate the remaining fields, and click Save.
  • Email Help@DERP.orgSend us an email and let us know what you want to talk about. Don’t forget to give us a few days and times you’re available. We’ll do our best to accommodate you and follow-up to confirm your appointment.
  • Call DERP – Give us a call at (303) 839-5419, Monday-Friday, during business hours 8:00 a.m.-5:00 p.m. Let us know what you want to talk about, and we’ll schedule an appointment for you with a membership services representative.

If you aren’t feeling well, please stay home and give us a call at (303) 839-5419. We can meet with you virtually or by phone or we can reschedule your appointment.

Skip the Trip and Meet with Us Virtually or By Phone

We’re still going to continue to offer virtual and phone appointments for those of you who want to skip the trip to our office. To schedule your appointment, log in to your account, email, or call (303) 839-5419.